![]() Additionally, ensuring your device's firmware is up to date and contacting Amazon's support if problems persist can be beneficial. Clearing cache or reinstalling the app can often resolve minor glitches. Verifying your internet connection, device settings, and app updates are crucial initial steps. In conclusion, fixing audio synchronization issues on Amazon Prime Video requires a combination of troubleshooting steps. How to Fix Sound Picture Delay on Samsung TV How to Do LG TV AV Sync Adjustment Sony TV Video Audio Out of Sync or Audio Delay More Amazon video audio out of sync troubleshooting tips: Troubleshoot your device connection if you are streaming Prime Video on your TV, including verifying HDMI or other optical connectors being plugged in properly or trying another cable. On your TV, select Settings & Messages > Audio & Video Settings > Dolby Digital, and select Dolby Digital to PCM. ![]() Try changing your audio settings to a different option on your device. If you are watching Amazon Prime Video on your Sony, Apple, Samsung, Roku, or other smart TV and the sound doesn't sync with the picture, also try the following troubleshooting steps when the above methods don't fix the issue on your TV.ġ. Read more: How to solve Netflix audio out of sync with video They can provide specific troubleshooting workarounds or steps if necessary. Contact Amazon Prime support: If none of the above steps resolve the Amazon prime video audio delay issue, reach out to Amazon Prime support directly. Manufacturers often release firmware updates to address software issues and improve performance. Check for device firmware updates: If you're using a smart TV, streaming device, or set-top box, ensure that you have the latest firmware installed. Uninstall the Amazon Prime Video app, redownload it and sign in with your account. Verify if your device, for example, your Apple TV has up-to-date software. ![]() Watch the content on Amazon Prime Video from the beginning, which may re-sync the video and audio. A simple restart can fix various Amazon Prime Video streaming issues, such as Prime Video buffering, stuttering, black screen, etc. Restart your device (TV, computer, set-top box, mobile device, or other devices you are using to watch Prime Video), and try streaming again. This can help determine if the problem is specific to one device or browser. Try a different device or browser: If possible, test Amazon Prime on a different device or browser to see if "Amazon Prime video picture/audio not synced" issue persists. If the connection is slow or unstable, try restarting your modem/router or contacting your internet service provider. Make sure you have a stable internet connection by performing a speed test on your device. Check your internet connection: A poor or unstable internet connection can cause audio sync issues. If other streaming services work fine on your device, contact the Prime Video team or move to the next solution. Try streaming Netflix, Hulu, or another streaming service to test if it's an issue with your device or with the Amazon Prime Video app. Try streaming again after each step completes. These tips work for sound sync issue when streaming Amazon Prime Video on TVs manufactured by Apple, Samsung, Fire, Sony, Roku, PC/Mac, Android/iOS mobile devices, game consoles, etc. See also: How to Troubleshoot Discord Video Not Working How to sync Amazon Prime video and audio Device connection issues, such as a sound bar, speaker, or external audio receiver. Rewinding or fast-forwarding/pausing causes out of sync audio.Ĥ. Improper frame matching settings in your Apple/Roku/Samsung/Fire TV, or problems with your streaming devices.ģ. There are a few causes that can lead to audio delay/lagging, video subtitles out of sync, or lip-sync errors when streaming Amazon Prime Video.ġ. Why is the audio out of sync on Amazon Prime Learn causes and troubleshooting tips before you reach out to Amazon Prime Video team for some solutions. The Prime Video audio sync issue can occur on Apple/Roku/Samsung/Fire/Sony, Xbox One, PC/Mac, and other devices. Sadly, it's one of widespread Amazon Prime Video not working properly issues with Amazon Prime Video app. The movie is ruined if the lip doesn't match the sound. You select a movie on Amazon Prime, the video starts, then freezes, then the audio goes out of sync with the video. ![]() Novem| Contact Author Resolve Amazon Prime Video Audio Out of Sync Issue Home > Video > Streaming Video > Amazon Prime Video Audio Out of Sync
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